FAQs
DELL’S SERVICE CENTER: GENERAL FAQ
Looking for a repair shop that treats you like more than just another ticket number? At Dell’s Service Center, you’re not just a customer—you’re part of the crew. Our team prides itself on honest service, deep expertise, and making your visit feel more like catching up with an old friend than getting your car fixed. We’re here to keep your ride running smooth and safe—without the hassle.
We Service The Following Brands
Auto Repair in Green Bay
Whether your check engine light just popped on or you’ve been hearing that mystery clunk for weeks, we offer the full spectrum of auto repair services, including:
- Transmission Repair
- Engine Diagnostics & Repairs
- Suspension & Steering Services
- Oil Changes & Fluid Flushes
- Brake Repair
- Electrical System Diagnostics
- Heating & Cooling Services
- Tire Rotations & Alignments
- Exhaust & Emissions Repair
- Preventative Maintenance
- Performance Upgrades
- European Vehicle Diagnostics
What Makes Dell’s Service Center Stand Out in Green Bay, WI?
European Car Experts
At Dell’s, we live and breathe European engineering. From Audi to Porsche, our technicians are trained to handle the specific quirks and complexities of your vehicle. We don’t just work on imports—we understand them.
No Guesswork, No Gimmicks
We believe in transparency, not scare tactics. Our team will walk you through what’s going on with your car, explain your options clearly, and never push services you don’t need. It’s straightforward, honest service—just how it should be.
Cutting-Edge Tools
Today’s vehicles are packed with high-tech systems, and we’re equipped with the latest diagnostic gear to get to the bottom of issues fast. That means less time in the shop and more time back on the road.
Green Bay Trusted, Customer Approved
We’ve built our reputation on quality work and strong relationships. Our customers stick with us not just because we fix their cars—but because they know they can trust us.
Frequently Asked Questions (FAQs)
What types of vehicles do you specialize in?
At Dell’s Service Center, our specialty is European and high-end import vehicles. That includes brands like Audi, BMW, Mercedes-Benz, Volkswagen, Porsche, Land Rover, and MINI—just to name a few. These vehicles require specific training, diagnostic tools, and experience, all of which our team brings to the table. While European brands are our bread and butter, we’re happy to take a look at other makes and models as well—just give us a call to confirm!
Do I need an appointment to bring my car in, or can I just show up?
We welcome both appointments and walk-ins! However, if you’re dealing with a larger repair or want to avoid wait times, we definitely recommend scheduling ahead. Booking an appointment allows us to prepare for your specific vehicle and ensures we can get you in and out as efficiently as possible. You can call us, stop by, or schedule online—whatever’s easiest for you.
How do I know if I need to bring my car in?
If your check engine light is on, you hear strange noises, feel rough shifting, or notice performance issues—those are all signs something’s up. Even if it seems minor, it’s always better to have it checked early before it turns into something expensive. We also recommend staying on top of routine maintenance like oil changes, fluid checks, and brake inspections. If your car’s due (or overdue), we’ve got your back.
Are your technicians certified?
Yes! Our team includes ASE-certified technicians who have undergone extensive training—especially in the repair and maintenance of European vehicles. In fact, we require ongoing training and certification updates to make sure we’re always on top of the latest tech and systems. When you bring your car to Dell’s, you’re putting it in expert hands.
How much will my repair cost?
Every job is different, which means pricing varies depending on the type of repair, parts involved, and complexity. That said, we’re committed to transparency. We’ll start with a thorough diagnostic, walk you through your options, and provide a clear estimate before we do any work. No surprises, no pressure—just honest service and fair pricing.
Can you really handle major transmission or engine repairs?
Absolutely. Dell’s is equipped with advanced diagnostic tools and experienced technicians who specialize in complex repairs like engine overhauls and transmission rebuilds. Whether your car is struggling to shift, leaking fluid, or making unsettling sounds, we’ll get to the bottom of it and restore it to top condition.
Are you environmentally friendly?
Yes! We take sustainability seriously. From recycling fluids and parts to responsibly disposing of waste, we make sure every service is as eco-friendly as possible. We also offer eco-conscious product options like synthetic oils and fuel-efficient maintenance plans. It’s just one more way we go the extra mile for our customers—and the planet.
OUR REVIEWS
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Just an overall great organization. Family run business, employees who care and highly skilled personnel. I would highly recommend Dell's
Jim Anderson
Excellent service. They resolved my issue in a timely manner. I will definitely be returning in the future.
Tashah McDougal
As a first time Audi owner I was impressed with the service staff and the cleanliness of the shop and the technicians. They gave the vehicle a through inspection, found... read more
Jerry Liebherr
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Got scheduled quickly and had great service. The associate went over all of the possible maintenance and repairs, their quotes, and recommendations based on my budget. Friendly and great service!
Crystal Roberts
Everytime I take my vehicle to Dells, they go above and beyond. Staff always friendly and professional.
Joel Weidner
Process was fast and now my BMW is riding so much better than before thank you dells auto
Cesar Carrasco
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Dell’s has been my place to have all my cars serviced. VW, MINI Cooper, BMW and (embarrassingly) a Pontiac minivan that hauled my young family during the formative years.... read more
Bruce Halbmaier
ON TIME, VERY EFFICIENT, WORK DONE RIGHT.
edward lemke
Fantastic in all ways. I bring all my vehicles to them and Becca is absolutely incredible!
Michael Roegner
Schedule an Appointment Today
At Dell’s Service Center, we are here for your vehicle’s needs! We can be found at:
840 Vanderperren Way, Green Bay, WI
If you need a place to call home for your maintenance or repair needs on your vehicle, give us a call!